Refund Policy

Emporium Gifts Ltd – Refund Policy

Changed your mind?

We will be happy to offer a refund on a purchase providing:

• The item is returned within 14 days of purchase
• The correct till receipt is provided
• The item is unused, still in any original packaging and with tags attached.

This policy does not apply to any items that have been

If you do not have the receipt, we will offer a credit or exchange. If your receipt is available we will refund on to the credit or debit card used to make the purchase.

This refund policy does not affect your Statutory Rights.

If an item is faulty, you can bring the item back to either shop, or please contact us on:

01242 602999 (Winchcombe)
01242 581000 (Cheltenham), or

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